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About IT Help
Welcome to the IT Help Page! Maintained by the Center for Digital Transformation & Technology, this page shall help you out in the most common queries you have about IT operations, encounters, procedures and concerns.
University personnel and students could see right at their stations how to transact online, how to post events, what steps to take to get what is needed, and what to do with most common glitches if there are any.
Frequently Asked Questions
Services
My.DLSUD is customized to provide several features and services that are valuable to the users. It dispenses necessary information that the faculty need like class and exam schedule, grades, evaluation and others. It also grants a trail to strengthen communication within the community through mail, e-class, announcements among others. The portal, devised by ICT Center, is user friendly to enrich a culture of linked and informed DLSU-D community.
myDLSU-D Mail
Faculty, staff and students should come to the ICT Center to apply for an email account, likewise, for a portal account. Simply bring your ID and registration form, for students. New students can find their email address and temporary password inside their portal account.
myDLSU-D Portal
My.DLSUD is customized to provide several features and services that are valuable to the users. It dispenses necessary information that the faculty need like class and exam schedule, grades, evaluation and others. It also grants a trail to strengthen communication within the community through mail, e-class, announcements among others. The portal, devised by ICT Center, is user friendly to enrich a culture of linked and informed DLSU-D community.
MICROSOFT OFFICE 365 ACTIVATION or DLSUD EMAIL ADDRESS
(Access to schoolbook and Open Athens)
Go to the DLSU-D website: www.dlsud.edu.ph
Click DLSUD Mail on the upper right portion of our website.
Click Sign in to Office 365, type the Microsoft Office 365 email address (the first letter of last name, first letter of first name, middle initial and the last four digits of student number followed by @dlsud.edu.ph) and your password. (In case you forget the password, click forgot password, wait for Microsoft Office’s verification code to be delivered through your email or cell number and type your new password again.) ***For old students who have not activated ‘More information required,’ you may visit the ICTC present your latest Certificate of Registration and ID or email the accountverification@dlsud.edu.ph and attach the current Certificate of Registration and student ID.
Make sure to set up the ‘More Information Required’ after getting the temporary password from the ICTC so that the next time you forget the password again, click forgot password, wait for Microsoft Office’s verification code to be delivered through your email or cell number and type your new password again.
After changing the password, log in again using your Microsoft Office 365 email address and permanent password.
Forgot Password (for Students)
Go to the DLSU-D website: www.dlsud.edu.ph
Click DLSUD Mail on the upper right portion of our website.
Click Sign in to Office 365, type the Microsoft Office 365 email address and your password. (In case you forget the password, click forgot password, wait for Microsoft Office’s verification code to be delivered through your email or cell number and type your new password again.)
Changing of Password for Microsoft 365 for Faculty
Go to the DLSU-D website: www.dlsud.edu.ph.
Click DLSUD Mail on the upper right portion of our website.
Click Sign in to Office 365, type the Microsoft Office 365 email address. Type the given temporary password.
Update your password. Key in a temporary password as your current password before you make your permanent password. Click sign in.
More information required. Click Set it up now to make sure you can reset your password once forgotten by updating your mobile number or alternate email for password recovery. (No need to go to the ICTC and ask for a temporary password again. Just type your Microsoft Office 365 email address, click forgot the password, wait for Microsoft Office’s verification code to be delivered through your email or cell number, and type your new password again.)
If you haven’t activated the ‘More information required,’ you may visit the ICTC, present your latest Certificate of Registration and ID or email the accountverification@dlsud.edu.ph and attach the current Certificate of Registration and student ID.
Forgot Password (for Faculty)
Go to the DLSU-D website: www.dlsud.edu.ph.
Click DLSUD Mail on the upper right portion of our website.
Click Sign in to Office 365, type the Microsoft Office 365 email address.
Click forgot password, wait for Microsoft Office’s verification code to be delivered through your email or cell number and key in your new password again.
Portal Account
Portal Account Blocked?
- If your portal account was blocked, click Forgot Password.
- Type the student number as your username and if you don't have a security question, you may click the Submit button then an icon for a new password will appear. You may type your desired password.
- Please follow the instruction on how to create a new password.
Forgot Portal Password?
Go to www.dlsud.edu.ph
Click the myDLSU-D Portal icon on the upper right portion.
An icon for log in to my.DLSU-D Ver 5.0 will appear. Click Forgot Password. Type your username then click the Get Security Question.
Type your answer. Click the Submit button and type your new password on the textbox. Type Captcha validation code then click save button.
Online Resources
Go to the DLSU-D website: https://www.dlsud.edu.ph/
Click DLSUD Mail on the upper right portion of the DLSU-D website.
Click Sign in to Office 365, type the Microsoft Office 365 email address and your password. (In case you forget the password, click forgot password, wait for Microsoft Office’s verification code to be delivered via voice or text through your cell number, please type your new password again.)
Click the Outlook button.
Conduct a search at the Aklatan Search Portal using this link https://bit.ly/DLSUD-Library and sign-in using your MS365 (DLSU-D email account) credentials
Need more Help?
- Contact (046) 481.1900 local 3230
- Email accountverification@dlsud.edu.ph